Phone

309-635-8575

Email

shawnwetzel@on-targetstrategies.com

Location

10305 N. North Forest Trl Peoria, IL 61615

De-escalation &
Customer Service

Home / De-escalation & Smarter Policing

Trainings

DE-ESCALATION AND CUSTOMER SERVICE

Improving Performance and Increasing Safety

Private industry and government organizations always place a premium on the safety of their employees and customer service.  However, this priority is often lost on employees who do not understand how to interact with customers and clients not only to de-escalate potential situations, but also to increase client satisfaction.

This training is suited for regional training of commissioned and civilian staff or agencies who have identified steps to better equipment their personnel. We provide a 4-hour and 8-hour session as requested.

Seminars Scheduled when Requested

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